Discover the Purr-fect Playground
Welcome to a world where your feline friends can leap, lounge, and luxuriate to their heart’s content! Our Multi-Level Wooden Cat Tree Tower is not just a piece of pet furniture; it’s a complete playground designed exclusively for your kitty’s entertainment and comfort. With its modern design and premium wood construction, this cat tree is a stylish addition to any pet lover’s home.
Key Features
- Five Tiers of Fun: Ample space for climbing, scratching, and playing.
- Quality Wood Material: Durable and pet-friendly, ensuring long-lasting use.
- Easy and Free Shipping: Delivered right to your door at no extra cost.
- Optional Expedited Shipping: Available through DHL, FedEx, and UPS.
Benefits Galore
Why settle for an ordinary cat scratcher when you can offer your pet an entire world of fun? Our Cat Tree Tower is more than just an accessory; it’s a haven for your cat to explore and relax. The multiple tiers cater to your cat’s natural instincts to climb and survey their kingdom from high vantage points. Each layer offers a new adventure, from cozy napping spots to exciting scratch posts. Plus, the sturdy wood construction ensures it’s a lasting addition to your home.
Perfect for Every Occasion
Whether it’s playtime, nap time, or scratch time, this Cat Tree Tower is the ultimate solution. It’s ideal for keeping your furry friend engaged and active, preventing boredom and promoting healthy exercise. The elegant design blends seamlessly with your home decor, making it a stylish and functional piece for any room.
Why Choose Our Cat Tree?
Our Multi-Level Wooden Cat Tree Tower stands out with its thoughtful design and quality construction. It’s not just a cat tree; it’s a commitment to your pet’s happiness and well-being. The natural wood material adds a touch of elegance, while the multiple levels offer endless opportunities for fun and relaxation. Say goodbye to simple scratchers and hello to a world of exploration and comfort for your cat.
Ready to Transform Your Cat’s Life?
Don’t wait to give your cat the gift of endless fun and relaxation. Order now and witness the transformation in your pet’s daily routine. Our Multi-Level Wooden Cat Tree Tower is the perfect way to show your love and care. Click ‘Add to Cart’ and prepare to be amazed!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cylent.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cylent.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cylent.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cylent.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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